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Is Claude Down Again? Claude Status Today and Recent Outages

Published 12 min read
Two engineers seen from behind watching a wall of monitors with glowing graphs and status tiles, a few amber and one red

In short

As of 03:40 UTC (06:40 Istanbul) on 15 November 2026, Claude is up but partly degraded: only claude.ai is affected, by a Sign in with Apple problem for new iOS accounts, while the API and Claude Code work [1][6]. It follows five incidents between 12 and 14 November, including two broad outages on 13 November [2][3][4][5].

Key takeaways

  1. On 15 November 2026, Anthropic's status page shows "Partially Degraded Service": only claude.ai is degraded, by a Sign in with Apple problem on iOS that mainly hits new accounts [1][6].
  2. New users who cannot sign up with Apple can use Google or email instead, Anthropic says [6].
  3. On 13 November, sign-in failed on claude.ai and Claude Code from 09:58 to 11:58 UTC, and a second outage from 13:09 to 15:38 UTC hit claude.ai, the API, Claude Code and connectors [2][3].
  4. A separate Microsoft 365 connector failure from 16:03 UTC on 12 November to 16:40 UTC on 13 November was caused by a Microsoft 365 service incident, according to Anthropic [4].
  5. Purchases and plan changes on claude.ai failed from 02:34 to 04:03 UTC on 14 November; Anthropic said there was no need to pay again [5].
  6. Anthropic's status page lists 50 incidents from 14 August to 15 November 2026, most of them limited to particular models, connectors or products and lasting under two hours [8].
  7. A "usage limit reached" message is not an outage; it can appear while every service is green [9].
On this page 11 sections
  1. Is Claude down again right now?
  2. Why does Claude keep going down this week?
  3. How often does Claude go down?
  4. Is it Claude or just me?
  5. What should I do when Claude goes down again?
  6. How can I get alerts when Claude goes down?
  7. Will Claude keep going down?
  8. Common mistakes
  9. Frequently asked questions
  10. Glossary
  11. Sources

Is Claude down again right now?

Claude is up but partly degraded as of 03:40 UTC on 15 November 2026: the only open incident is a Sign in with Apple problem on the Claude iOS app, which mainly affects new accounts [1][6]. The Claude API, Claude Code, Claude Cowork and the Console (platform.claude.com) all show as operational [1].

Anthropic opened the incident at 07:11 UTC on 14 November and was still investigating it in its last update at 20:12 UTC that day [6]. Its advice: new users can sign up with Google or email instead [6]. Existing users who are already signed in are not described as affected [6].

So if Claude works for you but a friend cannot create an account on an iPhone, this is the reason. If chats fail for you on the web, in Claude Code or through the API, the cause is not this incident, and you should check the status page again, because a new incident may have opened after this check.

The Pouyam guide Is Claude Down? Claude AI Outage Status and Fixes explains the error codes 500, 529 and 429 and the basic checks. This page focuses on why Claude keeps going down and how often it happens.

Why does Claude keep going down this week?

There were five separate incidents between 12 and 14 November, each with a different cause or scope, so it looked like one long outage even though it was not [2][3][4][5][6].

  1. Microsoft 365 connector, 12 to 13 November: mail, calendar and search tools in the connector, and Claude for Outlook, returned errors from 16:03 UTC on 12 November to 16:40 UTC on 13 November [4]. Anthropic says the cause was a Microsoft 365 service incident [4].
  2. Sign-in outage, 13 November, 09:58 to 11:58 UTC: users could not authenticate on claude.ai and Claude Code; the Console was also listed as affected [2]. A fix was deployed at 11:05 UTC [2].
  3. Wider outage, 13 November, 13:09 to 15:38 UTC: errors on claude.ai, the API, Claude Code and connectors such as Docs and Sheets, plus Claude Managed Agents and Claude Security [3]. Anthropic said scheduled tasks could run more than two hours late during recovery [3].
  4. Purchases, 14 November, 02:34 to 04:03 UTC: errors on purchases, plan upgrades and cancellations; chat itself was not affected [5].
  5. Sign in with Apple on iOS, from 14 November: still open at the time of writing [6].

Some headlines linked the 13 November sign-in outage to Microsoft [10]. Anthropic's status page attributes only the Microsoft 365 connector incident to Microsoft; it has not published a cause for the sign-in outage or for the wider outage that afternoon [2][3][4].

A night city skyline where most towers are lit but a few scattered office blocks have gone dark
Five separate incidents between 12 and 14 November, each with a different cause or scope, looked like one long Claude outage.

How often does Claude go down?

Anthropic's status page lists 50 incidents between 14 August and 15 November 2026, or roughly one every two days [8]. Most were short and limited to particular models, connectors or products such as the developer Console.

By month, there were 13 incidents from 14 August, 13 in September, 17 in October and 7 in the first half of November [8]. Anthropic rated two of them as critical: a service disruption on 16 August and errors on several models on 23 October, which lasted 36 and 34 minutes [8].

The incidents that take down claude.ai, Claude Code and the API together are much rarer. Before 13 November, the last one was on 29 September, when errors began at 14:00 UTC and services recovered at 14:59 UTC; Anthropic said some messages sent in that hour may not have been saved [7].

A count of incidents is not the same as downtime. Many entries describe a few minutes of errors on a single model, such as four minutes of overload errors on Fable 5.2 and Mythos 5.2 on 10 November [8]. The table below lists the larger incidents since late September.

Is it Claude or just me?

Open status.claude.com and compare what fails for you with the component list: if your service shows green and only you have errors, the problem is more likely your account, network or browser [1].

  1. Note what fails: signing in, sending a message, one model only, a connector, or payments. Each has appeared as its own incident this autumn [8].
  2. Check the component on the status page: claude.ai, Claude Code, the Claude API, the Console and Claude Cowork are listed separately [1].
  3. Read the wording. A message that you have reached your usage limit is a plan limit, not an outage, and it can appear when every service is green [9].
  4. Try another surface. During the 13 November sign-in outage, the API and Claude on AWS, Google Cloud and Microsoft Foundry kept working [9].
  5. Try another network or a private browser window to rule out a local problem.

Third-party outage trackers collect user reports, which helps show whether many people see errors, but only Anthropic's page says what the company has confirmed.

A white home Wi-Fi router with green status lights and a network cable on a wooden shelf beside a plant
If the status page shows your service as green and only you get errors, the problem is more likely your account, network or browser.

What should I do when Claude goes down again?

Stay signed in, wait for the incident update, and avoid paying twice or resetting your account while an incident is open [5][7][9].

  • Do not sign out during sign-in problems. On 29 September Anthropic asked signed-in users not to sign out, because single sign-on and Sign in with Apple were unavailable [7].
  • Do not pay again. After the 14 November purchase errors, Anthropic said delayed plan changes and payments would be applied and that there was no need to pay again [5].
  • Save long prompts outside the chat. Messages sent during the 29 September outage may not have been saved [7].
  • Use the API if you have a key. In the 13 November morning outage, the API kept working; Claude Code can run on an API key at per-token API prices [9].
  • Expect delays after recovery. After the 13 November afternoon outage, Anthropic said scheduled tasks and routines could run more than two hours late [3].

For a work deadline, keep a second tool ready. The Pouyam guide ChatGPT vs Gemini vs Claude in 2026: Models, Prices and Key Differences compares the main alternatives.

How can I get alerts when Claude goes down?

Subscribe to updates on status.claude.com, which offers notifications and RSS and Atom feeds of incidents [1][8]. That way you see Anthropic's own wording when an incident opens, changes status and closes.

Incidents move through stages such as investigating, identified, monitoring and resolved [2][3][4]. "Monitoring" means a fix is in place but Anthropic is still watching; errors can return, as Anthropic warned during the 13 November afternoon outage [3].

The final update often gives the exact impact window in Pacific and UTC time, which is useful if you need to explain a failed job or a missed deadline [4][5].

Will Claude keep going down?

Anthropic's status entries for the two 13 November outages give no cause, and no post-incident report was found as of 15 November, so there is no official explanation of whether they share a cause [2][3]. Without that, any claim about the root cause is a guess.

The status record shows a pattern rather than a single fault: frequent short model errors, occasional connector failures (one of which Anthropic attributed to Microsoft), and rare platform-wide outages [4][8]. Claude Code and Cowork were also listed as affected in the 13 November sign-in incident [2].

For now, the practical view is simple: check the status page first, separate outages from usage limits, and keep important work saved outside the chat window. This page reflects the status page as of 03:40 UTC on 15 November 2026.

An engineer seen from behind on a ladder checking overhead cable trays with a headlamp in a misty data centre aisle
Anthropic's status record shows frequent short model errors, occasional connector failures and rare platform-wide outages.
Larger Claude incidents on Anthropic's status page, 29 September to 15 November 2026 (times in UTC)
DateWhat failedImpact window
29 Septemberclaude.ai, apps, Claude Code, Cowork and the API14:00 to 14:59
12-13 NovemberMicrosoft 365 connector and Claude for Outlook16:03 on 12 Nov to 16:40 on 13 Nov
13 NovemberSign-in on claude.ai and Claude Code09:58 to 11:58
13 Novemberclaude.ai, the API, Claude Code and connectors13:09 to 15:38
14 NovemberPurchases and plan changes on claude.ai02:34 to 04:03
14-15 NovemberSign in with Apple on the iOS app (new accounts)From 07:11 on 14 Nov, open

Common mistakes

  • Treating every error as an outage.

    Fix: A usage-limit message is a plan limit and can appear while every service is green [9].

  • Signing out to fix a sign-in outage.

    Fix: Stay signed in; in past sign-in incidents, signing back in was what failed [7].

  • Paying again after a failed upgrade.

    Fix: Anthropic said delayed payments from 14 November would be applied and there was no need to pay again [5].

  • Blaming Microsoft for every Claude outage.

    Fix: Anthropic attributes only the Microsoft 365 connector incident to Microsoft [4].

  • Reading the incident count as downtime.

    Fix: Many of the 50 incidents since 14 August were short errors on particular models or services [8].

Frequently asked questions

Is Claude down right now?

As of 03:40 UTC on 15 November 2026, Claude is up; claude.ai is degraded only by a Sign in with Apple issue on iOS for new accounts [1][6].

Why was Claude down on 13 November 2026?

Anthropic reported a sign-in outage from 09:58 to 11:58 UTC and a wider outage from 13:09 to 15:38 UTC but has not published a cause [2][3].

Was the Claude outage caused by Microsoft?

Only the Microsoft 365 connector incident was, according to Anthropic; the two main outages on 13 November have no published cause [2][3][4].

How often does Claude go down?

The status page lists 50 incidents from 14 August to 15 November 2026, most of them short and limited to particular models, connectors or products [8].

I cannot sign up to Claude with Apple. What can I do?

Anthropic says new users can sign up with Google or email while it fixes the iOS issue [6].

Was I charged twice during the Claude payment errors?

Anthropic said delayed plan changes and payments from 14 November were applied and there was no need to pay again [5].

Glossary

Status page
Anthropic's official page at status.claude.com showing each Claude service and every incident [1].
Degraded performance
A status meaning a service works but with errors or slowness for some users [1].
Monitoring
The incident stage after a fix is deployed, while Anthropic checks that errors do not return [3].
Connector
A link between Claude and another service, such as Microsoft 365 or Google Calendar [4].

Sources

  1. Claude Status Anthropic · 2026-11-15
  2. Elevated errors on claude.ai, Claude Code, and platform.claude.com Anthropic · 2026-11-13
  3. Elevated errors on claude.ai, the Claude API, and Claude Code Anthropic · 2026-11-13
  4. Elevated errors affecting the Microsoft 365 connector Anthropic · 2026-11-12
  5. Elevated purchasing errors on claude.ai Anthropic · 2026-11-14
  6. Some users unable to sign up with Apple on the Claude iOS app Anthropic · 2026-11-14
  7. Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API Anthropic · 2026-09-29
  8. Claude Status: Incident History Anthropic · 2026-11-15
  9. Is Claude down? Login errors on claude.ai and Claude Code (13 November) QuantSlant · 2026-11-13
  10. Anthropic blames Microsoft for Claude outage & downtime as user authentication breaks Neowin · 2026-11-13
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