1. Request deletion in the app
Sign in, open Settings, choose Account, then choose Delete account. Complete the security confirmation and review the consequences before submitting.
2. Request deletion without the app
Use the email button on this page and send the request from the email address linked to the account. Include your username and country. Support may ask for a safe ownership check before scheduling deletion.
3. What is deleted
The deletion workflow removes or irreversibly pseudonymizes account identity, profile data, settings, social relationships, private account records, and other personal data associated with the account. Public conversation history may show a neutral deleted-user label where removal would damage other users’ conversation records.
4. What may be retained
Limited records may be kept when necessary for security, fraud prevention, abuse enforcement, disputes, payment or accounting obligations, or legal compliance. Access is restricted, and the data is removed or anonymized when the retention reason ends.
5. Timeline and cancellation
Requests are normally placed into a 30-day grace period. The account is hidden and restricted during this period. If you change your mind, sign in through the permitted reactivation path or contact support before the grace period ends.
Complex legal or security cases can take longer. We will explain any additional step that is required.